Welcome to Crystalhobbies.com. We are a full service, manufacturer and wholesaler of premium gifts and promotional items, including but not limited to, Customize crystal products, Sub-surface laser engraving, Color image crystal, Crystal Trophies and Awards.
Our contact information
By email:
Business email address: sales@crystalhobbies.com
By standard mail:
Crystalhobbies.com
9721 Klingerman St.
So. El Monte, CA 91733
By phone:
(626)279-1823 (between 9:30 a.m. and 5 p.m. Pacific time)
crystalgiftbox@yahoo.com
By email:
Business email address: sales@crystalhobbies.com
By standard mail:
Crystalhobbies.com
9721 Klingerman St.
So. El Monte, CA 91733
By phone:
(626)279-1823 (between 9:30 a.m. and 5 p.m. Pacific time)
crystalgiftbox@yahoo.com
Shipping Information:
For most gift item, non-customize, non-personalize items are mostly process and ship the next following day, Weekend orders will be process on the following Monday., Customize and Personalize items will be process accordingly, depending on the Product and Quantity. Small item can take up to 4 days to ship to a large order with a Maximum of 2 weeks for shipping. Rush order can be process for an additional fee, please ask our sales for more information.
Refund, Returns and Cancellation Policies:
Non-Customize and Non-Personalize items, refunds and returns are only given if the product is in the same shape as it was sold, returns must be in it’s original form and boxes. Item must be accompany by prove of purchase. Products can be return within 7 days of purchase, Items which are broken or damage due to shipping will have to wait until a claim is issued by the shipping company. All shipping fees are non refundable.
Customize and Personalize item are NOT REFUNDABLE due to mistakes and guidance of the customers.
Frequently Asked Questions:
How do I order a customize product?
First, go through our customize product selection, such as Crystal Laser Engraving Product, Color Crystal Products, Trophies or 3D Crystal products, than select your customize product choice and place order.
How do I send you a customize image for my order?
Upon checkout of the customize product, you will receive a receipt with a order number. Write that order number down somewhere on paper. Than, email us your image in JPG, GIF, or BMP format to sales@crystalhobbies.com. On the subject line, please include the order number you just wrote down upon purchase.
What if I have multiple customize product with multiple images?
The email process will the same as above, but on the email box, please indicate the image file name to the item number. Example. Image001.JPG to Item # HL001, Image002 to HL011, image003 to HL049, etc.
For most gift item, non-customize, non-personalize items are mostly process and ship the next following day, Weekend orders will be process on the following Monday., Customize and Personalize items will be process accordingly, depending on the Product and Quantity. Small item can take up to 4 days to ship to a large order with a Maximum of 2 weeks for shipping. Rush order can be process for an additional fee, please ask our sales for more information.
Refund, Returns and Cancellation Policies:
Non-Customize and Non-Personalize items, refunds and returns are only given if the product is in the same shape as it was sold, returns must be in it’s original form and boxes. Item must be accompany by prove of purchase. Products can be return within 7 days of purchase, Items which are broken or damage due to shipping will have to wait until a claim is issued by the shipping company. All shipping fees are non refundable.
Customize and Personalize item are NOT REFUNDABLE due to mistakes and guidance of the customers.
Frequently Asked Questions:
How do I order a customize product?
First, go through our customize product selection, such as Crystal Laser Engraving Product, Color Crystal Products, Trophies or 3D Crystal products, than select your customize product choice and place order.
How do I send you a customize image for my order?
Upon checkout of the customize product, you will receive a receipt with a order number. Write that order number down somewhere on paper. Than, email us your image in JPG, GIF, or BMP format to sales@crystalhobbies.com. On the subject line, please include the order number you just wrote down upon purchase.
What if I have multiple customize product with multiple images?
The email process will the same as above, but on the email box, please indicate the image file name to the item number. Example. Image001.JPG to Item # HL001, Image002 to HL011, image003 to HL049, etc.
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